Terms & Conditions
Last updated: January 2025
1. Acceptance of Terms
By downloading, installing, or using the NuviaMind mobile application (“App”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, you must not use the App or any of our related services. Your continued use of the App constitutes your acceptance of any future updates or changes to these Terms.
2. Description of Service
NuviaMind is a mental wellness application that provides AI‑powered coaching, mood tracking, sleep insights, meditation guidance, journaling tools, and other wellness features designed to help you improve your mental well‑being. The service is intended for personal development and self‑help purposes and is not a substitute for professional medical or mental health care.
3. User Accounts
To access certain features of the NuviaMind app, you may be required to create an account. You are responsible for: Providing accurate and up‑to‑date information when creating your account. Maintaining the confidentiality of your account credentials. All activities that occur under your account. If you suspect unauthorized access to your account, you must notify us immediately.
4. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and storage of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using NuviaMind, you agree to the processing of your information in accordance with our Privacy Policy.
5. Subscription Services
NuviaMind offers both free and premium subscription plans. Premium features require a paid subscription, which will be charged to your account through the app store you use (Apple App Store or Google Play Store). Subscription details, including pricing and available features, are displayed within the app. You are responsible for managing your subscription, including upgrades, downgrades, and cancellations, directly through your app store account settings.
6. Medical Disclaimer
⚠️ IMPORTANT WARNING
NuviaMind is NOT a substitute for professional medical care. If you are experiencing a mental health crisis or emergency, contact emergency services (911) or a licensed mental health professional immediately.
NuviaMind is a mental wellness application intended for self‑help and personal development. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical or mental health condition. Never disregard professional advice or delay seeking it because of information or recommendations provided by NuviaMind. If you are experiencing a mental health crisis or emergency, contact emergency services or a licensed mental health professional immediately.
7. Refund Policy
We offer refunds only under the following condition:
We offer refunds only under the following condition: A refund request is made within 3 days of subscribing to a paid plan.
After the 1‑day period, all subscription payments are non‑refundable.
Refund requests must be submitted through the app store used for your original purchase:
- Apple App Store
- Google Play Store
Please note: Processing times and refund eligibility may also be subject to the policies of your app store provider.
8. Prohibited Uses
You agree not to use NuviaMind for any unlawful or harmful purposes, including but not limited to: Misusing, hacking, or attempting to interfere with the app’s operation or security. Uploading, sharing, or transmitting harmful, illegal, abusive, or misleading content. Violating the privacy, rights, or safety of others. Using the app in any manner that could damage, disable, or impair the service or its infrastructure. We reserve the right to suspend or terminate your account if you engage in prohibited activities.
9. Intellectual Property
All content, features, and functionality of NuviaMind, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and design elements, are the property of NuviaMind or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works, publicly display, or exploit any part of the app or its content without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by law, NuviaMind shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the app, even if we have been advised of the possibility of such damages. We are not responsible for: Decisions or actions taken based on AI-generated recommendations. Any interruptions, errors, bugs, or delays in the app’s performance. Issues beyond our reasonable control, including force majeure events or third-party service failures.
11. Changes to Terms
We may update or modify these Terms from time to time. Any material changes will be communicated through the app or by other appropriate means. The updated Terms will take effect immediately upon posting unless otherwise specified. Your continued use of NuviaMind after the changes take effect constitutes your acceptance of the revised Terms.
12. Contact Information
If you have any questions, concerns, or requests regarding these Terms, please contact us: 📧 Email: privacy@nuviamind.com 🌍 Website: Www.Nuviamind.com