Security Practices
Our comprehensive approach to protecting your data and ensuring the security of our platform.
Our Security Commitment
At NuviaMind, security is not an afterthought—it's built into every aspect of our platform. We implement industry-leading security practices to protect your personal information, mental health data, and ensure the integrity of our services.
Zero Trust Architecture
Every request is verified and authenticated
End-to-End Encryption
Data protected at rest and in transit
Regular Security Audits
Continuous monitoring and assessment
Compliance Standards
GDPR, CCPA, and HIPAA ready
Data Protection
Encryption Standards
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- End-to-end encryption for sensitive communications
- Hardware Security Modules (HSM) for key management
Data Minimization
We collect only the data necessary to provide our services and delete it when no longer needed:
- Automatic data retention policies
- User-controlled data deletion
- Anonymization of analytics data
- No unnecessary data collection
Access Control & Authentication
User Authentication
- Multi-factor authentication (MFA)
Optional but recommended for all accounts
- Strong password requirements
Minimum 8 characters with complexity rules
- Session management
Automatic logout and secure session tokens
Internal Access
- Role-based access control (RBAC)
Least privilege principle for all staff
- Regular access reviews
Quarterly audits of user permissions
- Audit logging
Complete logs of all data access
Infrastructure Security
Network Security
- Web Application Firewall (WAF)
- DDoS protection and mitigation
- Network segmentation
- Intrusion detection systems
- VPN access for remote work
- Regular penetration testing
- 24/7 security monitoring
- Automated threat detection
Cloud Security
Our cloud infrastructure follows industry best practices:
- SOC 2 Type II certified cloud providers
- Data residency controls
- Automated backup and disaster recovery
- Infrastructure as Code (IaC) for consistency
Application Security
Secure Development
Development Practices
- Secure coding standards
- Code review requirements
- Static application security testing (SAST)
- Dynamic application security testing (DAST)
Security Controls
- Input validation and sanitization
- SQL injection prevention
- Cross-site scripting (XSS) protection
- Cross-site request forgery (CSRF) protection
Security Headers
We implement comprehensive security headers to protect against common web vulnerabilities:
Prevents XSS and data injection attacks
Enforces secure HTTPS connections
Prevents clickjacking attacks
Prevents MIME type sniffing
Incident Response
Response Plan
We maintain a comprehensive incident response plan to quickly address any security issues:
Detection & Analysis
- • 24/7 security monitoring
- • Automated threat detection
- • Real-time alerting systems
- • Forensic analysis capabilities
Containment & Recovery
- • Immediate threat isolation
- • System restoration procedures
- • Data integrity verification
- • Service continuity planning
Communication
In the event of a security incident that may affect user data:
- Immediate internal escalation
- Timely user notification (within 72 hours)
- Regulatory authority notification as required
- Transparent communication about impact and remediation
Compliance & Auditing
Regulatory Compliance
GDPR
European data protection compliance
CCPA
California privacy rights protection
HIPAA Ready
Healthcare data protection standards
Regular Audits
Internal Audits
- • Monthly security assessments
- • Quarterly compliance reviews
- • Annual risk assessments
- • Continuous monitoring programs
External Audits
- • Annual third-party security audits
- • Penetration testing by certified firms
- • Compliance certification reviews
- • Vulnerability assessments
Security Contact
If you discover a security vulnerability or have security-related questions, please contact our security team:
Email: security@nuviamind.com
Subject Line: Security Issue Report
Response Time: Within 24 hours
We appreciate responsible disclosure and will work with security researchers to address any issues promptly.