Accessibility Statement

Our Commitment

NuviaMind is committed to ensuring that our website and mobile application are accessible to people with disabilities. We believe that everyone deserves equal access to mental health and wellness resources, regardless of their abilities or the assistive technologies they use.

We are actively working to increase the accessibility and usability of our digital platforms and strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Standards

Our accessibility efforts are guided by the following standards and guidelines:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA: International standard for web accessibility
• Section 508: U.S. federal accessibility requirements
• Americans with Disabilities Act (ADA): Civil rights law prohibiting discrimination
• EN 301 549: European accessibility standard for ICT products and services

Accessibility Features

We have implemented numerous accessibility features across our platform:

Assistive Technology Compatibility

NuviaMind has been tested with the following assistive technologies:

Known Limitations

While we strive for full accessibility, we acknowledge some current limitations:

• Some third-party embedded content may not be fully accessible
• Certain complex data visualizations may require alternative formats
• Some legacy features are being updated to meet current standards
• PDF documents are being converted to accessible formats

We are actively working to address these limitations and welcome feedback on areas for improvement.

Ongoing Efforts

Our commitment to accessibility is ongoing and includes:

• Regular Audits: Quarterly accessibility audits by third-party experts
• User Testing: Testing with users who rely on assistive technologies
• Staff Training: Ongoing accessibility training for our development team
• Design Reviews: Accessibility considerations in all design decisions
• Code Reviews: Accessibility checks in our development process
• Automated Testing: Continuous accessibility testing in our CI/CD pipeline

Feedback and Support

We welcome feedback about the accessibility of NuviaMind. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

When reporting accessibility issues, please include:

• The specific page or feature where you encountered the issue
• The assistive technology you were using (if applicable)
• Your operating system and browser information
• A detailed description of the problem
• Any error messages you received

Alternative Formats

If you need information from our website or app in an alternative format, we can provide:

• Large print versions of documents
• Audio descriptions of visual content
• Plain text versions of complex layouts
• Braille versions of important documents
• Sign language interpretation for video content

Please contact us at accessibility@nuviamind.com to request alternative formats.

Third-Party Content

Some content on our platform may be provided by third parties. While we work with our partners to ensure accessibility, we cannot guarantee that all third-party content meets our accessibility standards.

If you encounter accessibility issues with third-party content, please let us know so we can work with our partners to address the problem.

Legal Compliance

NuviaMind is committed to compliance with applicable accessibility laws and regulations, including:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• European Accessibility Act
• Accessibility for Ontarians with Disabilities Act (AODA)
• Disability Discrimination Act (Australia)