Data Deletion Request

Request permanent deletion of your personal data from NuviaMind. This action cannot be undone.

⚠️ IMPORTANT WARNING

Data deletion is permanent and cannot be reversed. Once processed:

  • All your personal data will be permanently deleted
  • Your account will be deactivated
  • You will lose access to all premium features
  • This action cannot be undone

30-Day Process

Complete deletion within 30 days of request

Secure Process

Identity verification required for security

Confirmation

Email confirmation when deletion is complete

Submit Deletion Request

We'll send confirmation to this email address

The email address associated with your NuviaMind account

Deletion Process Timeline

1

Request Submitted

We receive and acknowledge your deletion request

2

Identity Verification

We verify your identity for security (1-3 business days)

3

Data Deletion

Permanent deletion from all systems (up to 30 days)

4

Confirmation

Email confirmation when deletion is complete

What Gets Deleted

  • Account information and profile data
  • All wellness data (mood, sleep, activity)
  • Journal entries and personal notes
  • Voice recordings and AI interactions
  • Usage analytics and app preferences
  • Subscription and payment history

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • • Request deletion of your personal data
  • • Receive confirmation when deletion is complete
  • • File complaints with data protection authorities
  • • Request data portability before deletion

Need Help?

Have questions about data deletion or need assistance?

Email: privacy@nuviamind.com

Subject: Data Deletion Request

Response Time: Within 24 hours

Important Information

Data Retention Exceptions

Some data may be retained for legal or security reasons:

  • • Transaction records (tax/legal requirements)
  • • Security logs (fraud prevention)
  • • Anonymized analytics (no personal identifiers)
  • • Legal hold data (ongoing investigations)

Before You Delete

Consider these alternatives:

  • • Export your data first (data portability)
  • • Temporarily deactivate your account
  • • Adjust privacy settings instead
  • • Contact support for specific concerns
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